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BPO OutboundUpselling- Bangalore 1087 views3 application

Company name: Will be Disclosed later
Industry: MNC Company
Designation: BPO OutboundUpselling
Experience:- Minimum 3 to 8 Years
CTC: Best in Industry
Qualification: Graduate
Gender :- Male/Female
Location: Bangalore
Preferably looking at US experienced candidates ( for US shift and who have experience in Inside Sales, Up selling, Google Ad words
JOB Description:
Responsibilities
• Help SMBs succeed in their businesses
ʉۢ Assist SMB advertisers with setup and optimization of their same store sales campaigns as per best practices for high ROI / ROAS
ʉۢ Provide strategic/tactical recommendations for higher ROI / ROAS
• Upsell more media inventory
• Awareness of Google’s AdWords & Analytics Platforms for optimum utilization
• Proactively communicate on a daily basis with customers & ensure quality customer service/support
ʉۢ Maintain excellent product knowledge and attend all training sessions.
ʉۢ Conduct in a professional and informative manner in all client communications
• Ensure accurate and complete information is captured in customer relationship management (CRM) system during the entire communication process
• Respond to or meet and exceed daily targets in a timely and accurate fashion • Provide daily / weekly / monthly reports on the key metrics associated with the process
ʉۢ Provide market intelligence to the team leader & identify process improvement areas
ʉۢ Work with team leaders to identify challenges to improve overall process execution
• Suggest improvements that can be made to increase efficiency and help meet / exceed goals
ʉۢ Share expertise and best practices with new recruits and co-workers
Job Requirements
• Will prefer candidates with at least 1 year of calling experience in a business-tobusiness (B2B) environment.
ʉۢ Preferred candidate will be someone with 1-4 years of experience in inside sales preferably in IT/ITES domain. We can also look at Tech Support people with upselling experience.
ʉۢ Exceptional written and verbal communication skills
• Ability to maintain an upbeat and positive attitude at all times
• Willing to work in any given shifts
• Strong work ethic
• Ability to work in self-directed, fast-paced entrepreneurial environment
• Basic computer skills including Internet, Email, Word, Excel, PowerPoint
If you are interested to attend the interview, kindly revert back with your updated resume along with
Current CTC-
Expected CTC-
Notice Period-
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