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Process Executive – International Voice Process 304 views0 application

Description:

  • Greetings from Cognizant Technology Solutions!!!
  • We are looking for Fresh Graduates for International Voice process  – Chennai Location.
  • Please find the below details for your reference.
  • Designation:Process Executive
  • Experience:0 – 6 months
  • Package:1.6 – 1.8 Lakh / annum + Night Shift allowance + Cab facility
  • Industry:ITES / BPO
  • Graduation:BA, BSc, BCom, BBA, BCA, BE, BTech, MA, MBA, MCom (2016, 2017, 2018 pass outs only)
  • Eligibility
  • Candidate should have excellent communication
  • Candidate should be interested to work in any of the night shifts
  • Candidate should have minimum 15 years of education

JOB Description:

  • Align individual goals with team objectives (work cohesively with the team)
  • Complete mandated training days for self
  • Perform quality tasks for team as an additional responsibility
  • Ensure quality monitoring and audits for the Process Executives to identify areas of improvement for the team or individuals; feed information to the trainer and / or conduct refresher training
  • In the absence of the PL and TL, perform the following tasks when assigned:
  • Handle escalation calls
  • Manage service levels on a day-to-day basis
  • Manage break schedule on a day to day basis
  • Communicate and manage transport delays
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MN Global Services,
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hr@mnglobalservices.co.in